Terms and Conditions

Acceptance Of Terms

By using this website, requesting service, receiving an estimate, approving a contract, paying an invoice, using a customer portal, or communicating with West Wing Electric, you agree to these Terms and Conditions and our Privacy Policy.

Electrical Services

West Wing Electric provides electrical service calls, troubleshooting, walkthroughs, estimates, repairs, installations, project documentation, dispatch coordination, and related customer support in our service area. Service availability, timing, pricing, and scope may depend on site conditions, access, code requirements, permitting, materials, safety, and technician availability.

Information on this website is provided for general business and service communication. It is not a substitute for an on-site evaluation, written estimate, signed agreement, permit requirement, inspection, or applicable code requirement.

Estimates, Contracts, And Invoices

• Estimates are based on the information available when prepared and may change if scope, access, materials, safety conditions, code requirements, or customer requests change.
• When an estimate is approved and the required payment is made, the estimate may become the basis for a project contract and invoice record.
• California home improvement work may require written contract terms, notices, downpayment limits, progress payment schedules, change orders, permits, and other disclosures.
• Change orders, additional work, or revised scope should be documented and approved before the added work is performed.

Payments

Payment links may request a downpayment, progress payment, completion payment, invoice payment, or other authorized project payment. Card, wallet, ACH, Zelle, or other payment options may be offered depending on the invoice and payment provider availability.

For applicable California home improvement contracts, the initial downpayment may not exceed $1,000 or 10 percent of the contract price, whichever is less. Progress payments should correspond to completed work or delivered services, materials, and equipment.

Amounts not paid when due may delay scheduling, dispatch, project progress, document release, or completion of requested services. Customers are responsible for accurate billing information and timely communication about payment issues.

SMS And Electronic Communications

By providing contact information, submitting a service request, approving communication by text, or otherwise opting in to SMS communication, you authorize West Wing Electric to contact you by phone, SMS, email, or portal notification about service requests, appointments, estimates, contracts, invoices, payment reminders, account verification, technician updates, and customer support. Message frequency varies. Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing services from West Wing Electric. You may opt out of SMS messages at any time by replying STOP where supported or by contacting us directly. Reply HELP for help where supported, or contact us using the information below. Wireless carriers are not liable for delayed or undelivered messages.

Mobile opt-in data and SMS consent are handled as described in our Privacy Policy. We do not sell mobile information and do not share SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

Customer Portal And Account Use

Portal links, verification codes, estimate links, contract links, and invoice links are intended for the customer or authorized recipient. You are responsible for keeping links and codes secure and for notifying us if you believe access has been misused.

You agree not to misuse the website, interfere with service systems, attempt unauthorized access, upload harmful files, submit false information, or use the site for unlawful purposes.

Disclaimers And Limitations

We work to keep website and portal information accurate and available, but we do not guarantee uninterrupted access or error-free operation. To the extent allowed by law, West Wing Electric is not responsible for indirect, incidental, special, consequential, or punitive damages arising from website or portal use.

Nothing in these terms limits rights or obligations that cannot be limited under applicable law, written contract terms, licensing rules, or consumer protection requirements.

Changes To These Terms

We may update these Terms and Conditions from time to time. The effective date at the top of this page shows when the terms were last revised. Continued use of the website or services after updates means you accept the updated terms.

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